Shipping Discus Fish

How are the Discus fish shipped?

Our Discus fish are shipped securely and gently in a 5 cm thick styrofoam thermal box. Additionally, heat packs ensure that the temperature remains stable throughout the entire transport.

How quickly do the fish arrive?

We only ship via express delivery.

  • Packages are picked up from us between 3 PM and 5 PM.
  • Delivery occurs the next day by 12 PM at the latest.
    This way, the fish spend only a very short time in transit and arrive with you as stress-free as possible.

Can I also pick up the Discus fish in person?

Yes, of course! The animals can also be picked up directly from us on-site. You can simply select "Self-pickup" during checkout. Please contact us in advance to arrange an appointment.

On which days does shipping take place?

Shipping of live animals only takes place on Mondays, Tuesdays, and Wednesdays to ensure there is no risk of packages being left in the depot over the weekend.

When will my fish be shipped?

Please provide your phone number or email address at checkout. We will contact you promptly to arrange the optimal shipping or pick-up date.

The exact shipping day depends on the order time, as the animals must not be fed 24 hours before shipping:

  • Order on Monday: Shipping possible on Wednesday
  • Order on Sunday: Shipping possible on Tuesday
  • Order from Tuesday: Shipping from the following Monday
    Basically, you can freely choose the shipping day between Monday and Wednesday.

Why are the fish not allowed to eat 24 hours before shipping?

To ensure optimal water quality during transport, the Discus fish are not fed 24 hours before shipping. This protects the animals and ensures safe transport.

How are shipping costs calculated?

We have two different box sizes.

  • €28.99 for the small box up to 7.5kg
  • €40.99 for the large box up to 15kg

We charge a deposit of €4 on each box.

How can I return the thermal box?

Each box contains a return label with which you can send the box back to us free of charge via DHL. 

How many fish fit in a box?

A small box can hold up to 7.5 kg total weight. A large box can hold up to 15 kg total weight. The weights of the individual fish are:

Size

Weight

5–6 cm

375 g

6–7 cm

625 g

7–8 cm

750 g

8–10 cm

1250 g

10–12 cm

1250 g

12–14 cm

1875 g

14–16 cm

3750 g

Jumbo

3750 g

Breeding Pair

7500 g

Different sizes can be freely combined. The calculation is done automatically in the shopping cart.